Our Services

Our Service Offering

Forwarding Operations

Import/export data entry, operational support

Customer Service

Managing documentation, order updates, pre-alerts

Transport Operations

Booking and pre-alerts for all your transportation needs

Finance & Accounting

Bookkeeping, invoicing, accounting tasks

Sales Support

Lead generation, prospecting, appointment setting, sales reporting

Pricing and Quotation

Market research, pricing report, probing, quotation preparation

Cargowise Support

Technical support, training, system integration

HR Support

Resume screening, job postings, interview scheduling

Ocean Freight

Shipment Creation
Shipment Enrichment
Transport Booking
Consol Enrichment
Sending Shipping Instruction
Sending VGM
Security Filing
Receivable Invoice Preparation
Payables Invoice Checking
Draft MBL Verification
Sending Pre-alert
Brokerage Job Registration

Inbound Shipment Handling

Inbound Consol Handling

Transport Booking

Sending of Arrival Notice

Receivable Invoice Preparation

Payables Invoice Checking

Routing Validation

Vendor Rates Request

Sending Quotation to customer

Air Freight

Shipment Creation

Shipment Enrichment

Transport Booking

Consol Enrichment

Receivable Invoice Preparation

Payables Invoice Checking

Inbound Shipment Handling

Inbound Consol Handling

Transport Booking

Sending of Arrival Notice

Receivable Invoice Preparation

Payables Invoice Checking

Post flight tracking

Vendor Rates Request

Sending Quotation to customer

Accounting

AR Invoice Preparation

AP Invoice Preparation

Exchange Rate Update

SOA Reconciliation

Paid AR/AP Invoice Receipting and Matching

SOA Preparation and Sending

Collections Follow-up

Auditing and Journalizing Payroll

End of Month P&L Report

Bank Reconciliation

Monthly A/R Invoices and Receipt Journals Printing and Sending

Monthly A/P Invoices and Remittance Advices Printing and Sending

Sales Support

Sales Reporting

  • Collect, analyze and create reports on sales data based on various sources: (e.g. spreadsheet, database, CRM)

CRM update

  • Timely update on customer behavior, market trends and sales personnel approach.

Lead generation/Prospecting

  • Identify, gather data and initiate contact to potential leads via email, SMS, or social media sites from various channels (online directory, LinkedIn, database, CRM etc.)

Appointment Setting

  • Contact customer via phone call/email/SMS to schedule and confirm an appointment
  • Coordinate schedules between the client and sales person
  • Manage calendar of the sales team.

Handle sales inquiries

  • Prompt handling of inbound/outbound sales inquiries, via phone call and

Pricing and Quotation

Market Research

  • Gathering market intelligence to support volume and margin impact from the recommended pricing strategies.

Pricing Report

  • Perform data analysis to support pricing strategies, extracting key trends and insights to develop list price recommendations.

Probing

  • Collect required information to generate quotes and analyze quality and completeness of inquiries being received.

Quotation Preparation

  • Support the sales team by responding to RFQs and preparing quotation based on customer requirements and target.
  • Coordinate with the sales team for approval prior to sending the proposal.

Cargowise Support

Cargowise Technical Support

  • Staff and User accounts – creation, modification and deactivation.​
  • Document type maintenance​
  • Consol and shipments maintenance​
  • Invoice CSV posting​

Cargowise Training / SOP Creation

  • SOP creation​
  • Training New users

System integration

Have any query in your mind
feel free contact us